Cancellation & Refund Policy

Overview

We at CodeEdge Online strive to ensure a transparent and fair enrollment process. Please read this Cancellation & Refund Policy carefully before enrolling in any of our courses.

Course Cancellation by Student

• A student may request cancellation of their enrollment before the course begins.
• Once a course has started, cancellation may not be permitted except in exceptional circumstances.
• For ongoing courses, a student may withdraw but will not be entitled to a refund for the remaining classes.

Refund Eligibility

Refunds are considered only in the following cases:

• If the course is cancelled by CodeEdge Online.
• If a student requests cancellation before the course start date.
• If a technical issue from our side prevents you from attending the course entirely.

Please note that payment processing fees or third-party charges may be deducted from the refund amount.

Course Transfer

A student may request to transfer from one batch to another (subject to seat availability) without any additional fee, provided the request is made before the current batch’s second class.

Non-Refundable Circumstances

• Change of mind after the course has started.
• Failure to attend classes without valid reason.
• Violation of the Code of Conduct or Terms & Conditions.
• Incomplete or false information during enrollment.

Refund Processing Time

Approved refunds will be processed within 7–10 business days after verification. The amount will be sent to the same mobile banking account (bKash/Nagad/Rocket) used during payment.

How to Request a Refund

To request a refund or cancellation, please contact our support team with:

• Your full name
• Course name & batch code
• Transaction ID of payment
• Reason for cancellation

Contact Us

For any questions regarding this policy, please contact us via email: [email protected]